Apollo's AI-powered CCS programme to monitor patients 24x7, improve condition management

HYDERABAD: Apollo, the world’s largest integrated healthcare provider, has announced the launch of India’s first Comprehensive Connected Care (CCS) programme. The national roll out of Apollo’s CCS services would offer clinical teams and nursing staff a holistic real-time view of the patient, across several care touch points along the patient's journey, such as emergency and ambulance, in-patient, post-surgery and home care.

Launched earlier this year, Apollo’s enhanced connected care programme saw a significant increase in the quality and safety benefits which improved overall patient experience. From one hour of nursing time saved per shift and reduced patient readmissions to ICU by 50 per cent, to detecting over 8-10 early warning critical alerts per 100 monitored beds and receiving almost zero code blue (emergency) calls, an indication that if a patient needed immediate medical attention. This programme ensured that no critical event was missed and patient safety was ensured at every step of the way.

With over 1,000 beds already equipped with real time rapid-response patient monitoring system across Apollo units in Hyderabad and Bengaluru, the company had planned to add another 2,000 connected beds for all in-patients by the end of this year. In fact, Apollo’s Jayanagar and Hyderguda hospitals in Bengaluru and Hyderabad, respectively, currently provide enhanced connected care coverage to all in-patients, making them India’s first fully smart hospitals.

Dr Sangita Reddy, Joint Managing Director, Apollo, said, “The whole paradigm of care delivery is changing, and the changes will only accelerate in the years ahead. The promise of having CCC technology has expanded the opportunities for how medical experts and patients interact, offering care at every touchpoint. As it advances, patients will experience better health outcomes and increased access to healthcare. Clinicians are able to maximize their time, make more informed decisions and deliver continuous care. With this, we will continue to strive and build a connected health system that improves patient safety and enhances clinical outcomes, putting India on the global connected health map.”

Professor Ravi P Mahajan, Director, Critical Care Integration and Transformation, Apollo said, "Technology clearly makes a significant difference in improving patient outcomes and we at Apollo are committed to having the best healthcare experience for all. Our CCC services represent a significant breakthrough in healthcare delivery as it enables us to provide the highest quality care experience to our patients across the care continuum. Our Enhanced Connected Care programme across select Apollo hospitals has seen huge success with patients benefiting from this unique experience.”

Augmenting the quality of care and safety provided to patients, he said that the continuous monitoring system enabled them to monitor patients 24x7 and thus ensured significant improvement in patient’s condition management and health outcome.

"Now we were all set to roll out these services across all 70 plus Apollo hospitals nationwide. Backed by Artificial Intelligence (AI), this indigenously developed enhanced care technology was designed to continuously monitor and detect early signs of deterioration in a patient’s condition and enabled the care team to initiate corrective action sooner. Additionally, it enabled nurses and doctors to monitor patient health remotely - from nurse stations, command centre or even from their mobiles," he said.

“Based on the data provided from the system and the patient’s electronic medical record, doctors at Apollo’s regional command centres are equipped to assess the condition of the patient and recommend further support or treatment. In certain unforeseen cases, the system is capable of detecting ‘critical’ or ‘severely critical’ alerts, and notifying medical emergency teams to initiate immediate action,” Ravi P Mahajan said.