GMR Hyderabad International Airport earns coveted four star rating from Skytrax

HYDERABAD: GMR Hyderabad International Airport Ltd (GHIAL) announced on Monday that it was awarded the prestigious 4-star rating from Skytrax following a recent in-depth audit examination. Skytrax World Airport Star Rating is a global quality evaluation benchmark for the airport industry.

The 4-star rating from Skytrax was the outcome of comprehensive audits and evaluations that encompass a wide spectrum of factors. These included the overall ambience of the airport, the quality of passenger services, the degree of cleanliness, and the operational efficiency of the airport. GHIAL's steadfast commitment to maintained exceptional standards across these domains had been pivotal in attaining this esteemed recognition

Speaking about this achievement, Pradeep Panicker, CEO-GHIAL said, “Hyderabad Airport has emerged as a pioneer in redefining the airport ecosystem through passenger centric innovations and setting new standards for operational excellence. With a futuristic mindset, we have implemented advanced digital technologies to facilitate navigation and accelerate check-in processes and wayfinding capabilities among other advancements. We aim to deliver an experiential experience to our passengers. We continue to do this with an unwavering dedication by fostering collaboration with various stakeholders of the airport ecosystem.”

Skytrax is a globally renowned air transport rating organization, having evaluated airports and airlines worldwide since 1989. It assigns star ratings from 1 to 5 stars based on diverse assessments that significantly impact the passenger experience. For airports, the assessment includes terminal amenities, cleanliness, staff service, and security procedures, while airlines undergo ratings based on cabin comfort, on-board services, entertainment, and more. Achieving higher star ratings indicates superior service quality and enhances the airport’s global reputation. Skytrax ratings provide travellers with valuable insights to make informed choices, fostering continuous improvement and innovation within the aviation industry.