GMR Group, IndiGo Airlines pact to propel digital transformation in Indian aviation

HYDERABAD: GMR Group, a global infrastructure company, and IndiGo Airlines, one of India's leading airlines, on Thursday announced a strategic collaboration forming a digital consortium aimed at reshaping the landscape of the Indian aviation industry.

This partnership brings together the diverse strengths of GMR Group's infrastructure expertise and IndiGo Airlines' innovative approach to air travel. The consortium will focus on deploying cutting-edge technologies to enhance operational efficiency, passenger experiences, and overall industry sustainability.

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While GMR Group and Indigo will be the founding partners of this industry consortium, the initiative aims to collaborate with multiple stakeholders of the aviation ecosystem to drive the key objectives of driving technological innovation, enhancing passenger services, achieving operational excellence, and embracing sustainable practices to minimize environmental impact.

Key objectives of the consortium:

1. Technological Innovation: Leveraging GMR Group's infrastructure capabilities and IndiGo Airlines' aviation expertise, the consortium will drive technological innovation across various facets of the aviation ecosystem.

2. Enhanced Passenger Services: With a focus on elevating the passenger experience, the consortium will develop and implement digital solutions that streamline the entire travel journey, from booking to post-arrival services.

3. Operational Excellence: By integrating digital tools and processes, the collaboration aims to optimize airport operations, reduce turnaround times, and enhance overall efficiency within the aviation infrastructure.

4. Sustainable Practices: Committed to environmental responsibility, the consortium will explore and implement digital initiatives to minimize the environmental impact of aviation operations.

Speaking on the occasion SGK Kishore, Executive Director - South & Chief Innovation Officer, GMR Airports, said: "GMR Group stands as a pioneering force in advancing technological innovations within the aviation landscape. This consortium serves as a testament to our unwavering commitment to innovation and our leadership in the digital and emerging technology arenas. Currently, GMR Group is steering a range of initiatives geared towards elevating business prospects, including the delivery of superior customer experiences, revenue enhancement, cost reduction opportunities, and the establishment of agile and efficient internal processes. Our dedication to pushing the boundaries of innovation remains steadfast, and we anticipate introducing forward-thinking solutions in the years ahead with the entire aviation eco system. This initiative will harness digital technologies to create a future-ready and efficient aviation infrastructure in India.”

Rajesh Kumar Singh, Special Director, CEO’s office, IndiGo said, “We are thrilled to launch this unique initiative, jointly with GHIAL. An aviation ecosystem, orchestrated in real-time using digital innovations, with the customer at its heart, has the potential to provide breakthrough experiences unparalleled anywhere else in the world. I am confident in our ability to create this outlier in the world of Aviation in close cooperation with our ally GHIAL.”

In addition to cultivating creative ideas, GMR Innovex provides startups with comprehensive support, encompassing mentoring, access to resources, proof-of-concept opportunities, and assistance with patent filings. Collaborators benefit from access to internal resources and subject matter experts in an environment designed to unleash creativity. They also have the opportunity to trial their products and services across diverse sectors, including Airports, MRO, Cargo, Logistics, and Infrastructure.

With a primary focus on airports and a broad portfolio of industries, GMR Group is investing in a spectrum of technologies, including computer vision, data sciences, Blockchain, DroneTech, smart tagging, AI/ML, contactless technology, RPA, EV, autonomous systems, AR/VR, IoT, and Human Machine Interactions (HMI Bots), among other cutting-edge advancements.