Hyderabad Metro Rail allegedly overcharges passengers for overstaying, refunds issued later
Hyderabad Metro Rail services were briefly affected on May 5, 2024, due to the tripping of an incoming TRANSCO feeder at MGBS
HYDERABAD: A metro rail passenger alleged that Hyderabad Metro Rail charged him an additional amount for overstaying in the system at Ameerpet metro station on Wednesday.
According to Shiva Charan, he was reportedly charged an extra Rs. 15 for 'overstaying in the system' due to delays and technical issues at Ameerpet/Irrum Manzil metro stations. He questioned why metro users should pay an additional amount for technical glitches at the respective metro stations.
Responding to the issue, the L&T Metro Rail (Hyderabad) Ltd. team said that the money was refunded to the user.
Hyderabad Metro Rail services were briefly affected on May 5, 2024, due to the tripping of an incoming TRANSCO feeder at MGBS. The issue was resolved within seven minutes, as an alternative feeder at Miyapur was connected, and train services resumed normal operations shortly thereafter.